What are the job descriptions for the business analyst versus the account manager? (re: Staffing)
What are the job descriptions for the business analyst versus the account manager? Are there two additional workers? A. business analyst, b. account manager, c. phone call center person, d data and other work person?
Business Analyst is the person who researches what you need to accomplish, prepares a sample of functionality you looking for and presents you a roadmap with milestones, cost, and time-frame to accomplish your goal
Project Manager is the person who will take a road-map from Business Analyst and see the project to complition.