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Can I restore support desk ticket from Deleted ?
I deleted a ticket inside Support Desk and I want to restore it. Is it possible ?
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Mar 11, 2016 - 01:05 PM
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admin
Mar 11, 2016 - 01:10 PM
If a ticket was deleted by clicking on the button "Delete", this ticket will be permanently deleted and can't be restored.
However if you change the status of open ticket to Deleted, you will be able to change it back to Open.
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