Nov 23, 2015 - 10:20 AM
There are usually two issues that could make this happen
1) Our FTP restarted while you were trying to upload an image. If it takes more than 30 seconds to upload an image, and it seems stuck than you should reset the application.
2) Your Firewall is blocking the connection with our FTP Server. If you have an antivirus installed please add exceptions for Shopping Cart Elite because sometimes it can interfere with data transfer.