Nov 23, 2015 - 10:12 AM
Under the Application Tab you can choose Basic which is a Universal product and does not have options or you can choose Options, which allow you to have multiple options all of which should show up. Tutorial 1.6 Adding Universal Products and 1.7 Adding Product with Options may help.
Nov 23, 2015 - 10:13 AM
You can ask our team on Skype to look at it as this is an isolated issue to your store