Nov 23, 2015 - 07:13 AM
On Hand = how much you have now in the warehouse
Available = how much is available to ship based on onhand
Soft Reserve = OnHand - Pending Checkout
Hard Reserve = OnHand - Awaiting Shipping
Once it ships, Onhand is deducted
5 ON HAND 5 AVAILABLE
5 people check out 10 people in soft reserve
Those 10 people in soft reserve will fail on the last step because you cannot have a negative onhand
Is that item automatically dropped from those 10 people's baskets in the last step, or are they notified, or they have to manually adjust the qty to whatever is available?
It will be dropped, and they will be notified. If some qty is still available they will be offered to buy only that qty at that point.