Nov 23, 2015 - 04:52 AM
If you have Search Filters mapped to your products and you are seeing duplicates for example you have Mapped a "SIZE" Filter on your product and you are seeing 2 unique results for the Search Filters and would like to know what causes this and how to fix this issue.
The Main reason this is being caused is by either bad or incomplete Data The filters are mapped by general Specification for Universal products and for options they are mapped by General and option specifications.
In this scenario the General Specifications is not the culprit that is causing this problem but mainly the issue is that you have mapped your options without the preferred method.
Let’s say you have 3 options. Option A - has specifications Option B - has NO specifications Option C - has NO specifications
When mapping the options the shopping cart elite Auto Filter Mapping system is looking for specifications based on your search filter tag for example since you are trying to use SIZE as a filter and the option and the specifications both have Size and from the chart above Option A has specifications while B & C have no specifications. What shopping cart elite is doing is it is initially looking at the option and seeing if there is a match for SIZE and if it finds it in the specifications first it will ignore the option title Being SIZE and Since Option A has specifications it will Map The SIZE against the Specifications and since Option B & C don’t have specifications it will use the option Title "SIZE" to map the values as specifications being B & C
So with that being said it will because you to have 2 separate Set of Filters one being driven from specifications and one being driven from options. To resolve this issue We suggest you always use the Specifications To render your filters, meaning do not leave any option value without specifications in case you are planning on using the Filters and also you are looking for accurate search results on your website without any duplicate Filter options you must have correct and accurate data with proper specifications for all options.